Welcome to Wildflower Lodges! These Terms and Conditions ("Terms") govern your use of our website [www.wildflowerlodges.com] (the "Site") and the services we provide (the "Services"). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or Services.
1. Acceptance of Terms
By using the Site and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Booking and Reservations
2.1 Eligibility: You must be at least 18 years old to make a booking on our Site. By making a booking, you represent and warrant that you have the legal capacity to enter into a binding agreement.
2.2 Booking Process: To make a reservation, you must provide accurate and complete information. All bookings are subject to availability and acceptance.
2.3 Payment: Full or partial payment may be required at the time of booking. You agree to provide valid payment information and authorize us to charge the applicable fees to your payment method.
2.4 Confirmation: Upon successful booking, you will receive a confirmation email with the details of your reservation. Please review the confirmation carefully and contact us immediately if there are any discrepancies.
3. Cancellations and Refunds
3.1 Cancellation Policy: Our cancellation policy varies depending on the booking and the accommodation provider. Please refer to the specific cancellation terms provided during the booking process.
3.2 Refunds: Refunds, if applicable, will be processed according to the cancellation policy. Any applicable fees or charges may be deducted from the refund amount.
4. Use of the Site
4.1 Permitted Use: You may use the Site for lawful purposes and in accordance with these Terms. You agree not to use the Site for any illegal or unauthorized purpose.
4.2 Prohibited Activities: You agree not to:
5. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Wildflower Lodges or its licensors and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content from the Site without our prior written consent.
6. Limitation of Liability
To the fullest extent permitted by law, Wildflower Lodges and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or Services.
7. Indemnification
You agree to indemnify, defend, and hold harmless Wildflower Lodges and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Site or Services or your violation of these Terms.
8. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in [Your Jurisdiction], except that you may assert claims in small claims court if your claims qualify.
9. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our Site. Your continued use of the Site and Services after any such changes constitutes your acceptance of the new Terms.
10. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Wildflower Lodges
[Swansea, upper Killay, Blackhills Lane, SA2 7JN]
Email: [contact@wildflowerlodges.co.uk]