Privacy Policy

Welcome to Wildflower Lodges! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.wildflowerlodges.com] (the "Site") and make use of our services.

1. Information We Collect

We may collect personal information that you provide directly to us, such as:

  • Personal Identification Information: Name, email address, phone number, postal address, and other similar contact data.
  • Payment Information: Credit card details, billing address, and other financial data required to process your booking.
  • Booking Details: Information related to your stay, such as dates of stay, preferences, and special requests.

We may also collect information automatically when you use our Site, including:

  • Usage Data: Information about your interactions with the Site, including the pages you visit, the time spent on those pages, and other usage statistics.
  • Device Information: Information about the device and browser you use to access the Site, including your IP address, browser type, and operating system.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect and store information when you interact with our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and manage your bookings and reservations.
  • To communicate with you about your bookings and provide customer support.
  • To improve our website and services.
  • To personalize your experience and tailor the services we offer to your preferences.
  • To send you promotional materials and other communications, subject to your preferences and applicable laws.
  • To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, customer service, and marketing.
  • Business Partners: Partners with whom we collaborate to provide you with services, such as accommodations and travel-related services.
  • Legal Obligations: Authorities or other entities when required by law or to protect our legal rights and interests.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security system is completely infallible, and we cannot guarantee the absolute security of your data.

5. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • The right to access and obtain a copy of your personal data.
  • The right to request rectification or erasure of your data.
  • The right to restrict or object to the processing of your data.
  • The right to data portability.

To exercise these rights, please contact us at [contact@wildflowerlodges.co.uk].

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wildflower Lodges
[Swansea, Upper killay, blackhills lane SA27JN]
Email: [contact@wildflowerlodges.co.uk]